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Frequently Asked Questions

How do I place an order?

Simply visit our website and pop the item you love into your bag. Then proceed to checkout.

What is the lead time on your furniture?

Find all of our delivery information here.

Can I return or exchange my items?


 Find all of our returns info here.

How do I pay for my order?


You can pay at checkout by one of the following options:

  • Credit & Debit Card
  • Paypal
  • Apple Pay


Where do you deliver to?

We deliver to anywhere in the UK. However please note we can not deliver some items to the following postcodes:

KW, PA20 and above, IV16 and above, PH35 and above.
We do not deliver sofas to Ireland and Northern Ireland, but can deliver some other items to these areas.

Should you want to check your area for delivery simply get in touch


I have a question – how do I get in touch?

Simply click the 'message us' button on product pages to chat through Facebook Messenger - or send us an email with your question and contact number and one of our dedicated Customer Care team will come back to you.



Can I choose when I get my sofa delivered?

The courier will book in a delivery day with you. Check our Delivery page here for more information.


What if my furniture doesn’t fit?

It’s really important that you check your room dimensions with your new sofa dimensions. All the measurements are on our website so you can measure up and work out if your new sofa will fit into your house and importantly in to your room.

Remember to measure - doors, hallways, corridors, stairways and any space that the sofa will need to move through. A top tip is to take any pictures, mirrors etc that are in the space that the sofa will have to come through on the day of delivery.

If the worst happens and it won’t fit, Glam Home Store will do their utmost to help you come up with an alternative.


Does it come with any warranty?

All of our Glam Home Store sofas come with a twelve month manufacturers guarantee from the date of delivery. Please keep hold of your receipt and proof of purchase as this will be needed for your warranty.

Furniture does not come with a warranty, but if you have any issues please let us know and we'll do whatever we can to help.


Get In Touch

If your question isn’t answered above just get in touch with us and we will happily answer any questions that you may have.



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